Terms of Service

Rawdenima

Effective Date: September 21, 2026
Last Updated: September 21, 2026

These Terms of Service (“Terms”) govern your access to and use of www.rawdenima.shop and your purchase of products from Rawdenima.

By using our website, placing an order, or otherwise using our services, you agree to these Terms together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and Legal Notice.

Nothing in these Terms excludes mandatory rights that cannot lawfully be waived.

1. About Rawdenima

Rawdenima is an independently operated online retail store specializing in women’s fashion, including clothing, dresses, footwear, accessories, and related fashion products.

Store Name: Rawdenima
Website: www.rawdenima.shop
Email: info@rawdenima.shop
Phone: +49 171 2748915
Business Address: Nelkenstraße 7, 85053 Ingolstadt, Germany
Primary Market: United States

2. Eligibility

By using our services, you represent that you are legally capable of entering into the relevant transaction or are using the services with appropriate authorization where required.

You must not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Product Information

We make reasonable efforts to accurately describe products.

Product information may include:

• Style
• Size
• Color
• Materials
• Features
• Available variations
• Pricing

Actual appearance may vary slightly because of:

• Screen settings
• Lighting
• Photography
• Fabric characteristics
• Manufacturing tolerances
• Product updates

Such minor variations do not remove mandatory rights relating to defective or materially misdescribed products.

4. Sizing

Sizing information is provided as guidance.

Customers should review available size information before placing an order.

Individual fit preferences may vary and do not automatically constitute a product defect.

5. Product Availability

Products are subject to availability.

Adding a product to a shopping cart does not guarantee that it is reserved.

We may:

• Update inventory
• Limit quantities
• Discontinue products
• Remove unavailable items
• Cancel an unavailable item

Where an accepted paid order cannot be fulfilled, an appropriate refund or other remedy will be provided.

6. Prices

Prices are those displayed through our website or checkout at the relevant time.

Prices may vary depending on:

• Market
• Currency
• Taxes
• Promotions
• Checkout configuration

The final amount payable will be displayed before payment is submitted.

7. Pricing Errors

If a clear technical, typographical, or administrative pricing error occurs, we may contact you before fulfillment.

Where permitted by law, we may:

• Correct the error
• Offer the corrected price
• Cancel the affected item
• Refund an amount already collected

We do not intentionally advertise false prices to mislead customers.

8. Promotions and Discounts

Promotions may be subject to conditions such as:

• Duration
• Eligibility
• Product exclusions
• Quantity limits
• Non-combination with other offers

Any conditions displayed with a promotion form part of that offer.

We may reject fraudulent or abusive use of promotions.

9. Placing an Order

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily mean that fulfillment has already begun.

Orders may be reviewed for:

• Payment authorization
• Fraud prevention
• Product availability
• Address accuracy
• Technical errors
• Compliance with these Terms

10. Order Refusal or Cancellation

We may refuse or cancel an order where reasonably necessary, including where:

• Payment cannot be authorized
• Fraud is suspected
• A product is unavailable
• A material pricing error exists
• Shipping information is invalid
• The transaction violates applicable law
• The order violates these Terms

If payment has already been collected for a cancelled item, we will arrange an appropriate refund.

11. Customer Information

You are responsible for providing accurate:

• Name
• Email
• Billing address
• Shipping address
• Telephone number
• Other checkout information

If you discover an error after ordering, contact us promptly.

We cannot guarantee changes once fulfillment has begun.

12. Payment

Payments are processed through Shopify and payment providers available through checkout.

The payment methods actually available are those displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Rawdenima does not directly store complete payment card numbers on its own website servers.

13. Taxes, Duties, and Import Charges

Applicable taxes, customs duties, or import charges may depend on:

• Destination
• Product
• Order value
• Applicable law
• Checkout configuration

Where charges are collected at checkout, they may be displayed before payment.

Other charges may be assessed separately by customs authorities or carriers.

14. Shipping and Delivery

Shipping is governed by our Shipping Policy.

Unless expressly guaranteed, shipping and delivery dates are estimates.

Third-party logistics or fulfillment providers may be used, and products may be dispatched from locations different from our German business address.

15. Returns and Refunds

Returns, refunds, exchanges where available, and defective-product claims are governed by our Return and Refund Policy.

Nothing in these Terms restricts mandatory consumer rights.

16. Customer Accounts

Where account functionality is available, you are responsible for:

• Protecting your credentials
• Maintaining accurate information
• Preventing unauthorized use

Please notify us if you believe your account has been compromised.

17. Intellectual Property

Unless otherwise stated, website content including:

• Text
• Graphics
• Logos
• Layout
• Product descriptions
• Photographs
• Videos
• Icons
• Branding
• Other design elements

is owned by, licensed to, or lawfully used by Rawdenima or the applicable rights holder.

You may use the website for legitimate personal shopping purposes.

You may not reproduce, commercially exploit, or misuse protected content without appropriate authorization.

18. User Content

If our website permits reviews, comments, photographs, or other content, you remain responsible for content you submit.

You must not submit content that:

• Is unlawful
• Is knowingly misleading
• Infringes third-party rights
• Contains malicious code
• Violates privacy rights
• Is abusive or threatening

19. Prohibited Conduct

You must not:

• Use the website unlawfully
• Attempt unauthorized access
• Introduce malware
• Submit fraudulent orders
• Use unauthorized payment information
• Manipulate promotions
• Abuse refunds or chargebacks
• Interfere with website security
• Infringe intellectual property rights

20. Third-Party Services

Our website may interact with independent providers such as:

• Shopify
• Payment services
• Shipping providers
• Analytics providers
• Advertising providers
• Social media services

Independent third parties maintain their own terms and privacy practices.

21. Privacy

Personal information is handled according to our Privacy Policy.

Where privacy law grants applicable rights, those rights remain unaffected by these Terms.

22. Website Availability

We do not guarantee uninterrupted website availability.

Services may be affected by:

• Maintenance
• Technical issues
• Security measures
• Hosting problems
• Third-party outages
• Events outside our reasonable control

23. Accuracy of Information

We make reasonable efforts to keep information accurate but may correct:

• Typographical errors
• Pricing errors
• Availability errors
• Technical inaccuracies
• Outdated information

subject to applicable law.

24. Disclaimer of Warranties

Nothing in these Terms excludes any statutory guarantee or warranty that cannot lawfully be excluded.

To the extent permitted by law, general website functionality is provided on an “as available” basis.

We do not guarantee that:

• Website access will always be uninterrupted
• Every technical error will immediately be corrected
• Every product will always remain available

25. Limitation of Liability

Nothing in these Terms excludes liability where exclusion would be unlawful.

To the extent permitted by applicable law, Rawdenima will not be liable for indirect losses arising solely from circumstances outside our reasonable control where such liability may lawfully be limited.

Mandatory consumer rights remain unaffected.

26. Fraud Prevention

Rawdenima and applicable service providers may use reasonable measures to identify:

• Fraudulent transactions
• Unauthorized payments
• Account abuse
• Promotion abuse
• Other suspicious activity

An order may be delayed, reviewed, refused, or cancelled where reasonably necessary.

27. Force Majeure

To the extent permitted by law, we are not responsible for delay caused by circumstances outside our reasonable control, including:

• Natural disasters
• Severe weather
• Transportation interruptions
• Government action
• Carrier disruption
• Infrastructure failures
• Public health emergencies
• Major cybersecurity incidents

28. United States Customers

Rawdenima primarily serves customers in the United States.

Applicable consumer rights may vary by state.

Nothing in these Terms removes mandatory state or federal rights.

29. European and German Consumers

Where German or EEA consumer laws apply, mandatory rights concerning matters such as:

• Withdrawal
• Product conformity
• Delivery
• Refunds
• Legal guarantees

remain fully applicable.

Nothing in these Terms requires an eligible consumer to waive rights that cannot legally be waived.

30. Governing Law

To the extent permitted by applicable law, these Terms are governed by the applicable laws of Germany.

However, this provision does not deprive consumers of mandatory protections available under laws that apply to them and cannot lawfully be waived by contract.

31. Severability

If a provision is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

32. Changes to These Terms

We may update these Terms to reflect changes in:

• Business operations
• Products
• Services
• Website functionality
• Applicable law
• Regulatory requirements

Updated Terms will be published on this page with a revised Last Updated date.

33. Contact Us

Rawdenima
www.rawdenima.shop
info@rawdenima.shop
+49 171 2748915
Nelkenstraße 7
85053 Ingolstadt
Germany

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM CET/CEST
Sunday: Closed